NGC Care - Nurturing Growth & Compassionate Care Ltd

Privacy Policy

Last updated: April 2026

1. Introduction

Nurturing Growth & Compassionate Care Ltd ("NGC Care", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our recruitment services.

We are registered with the Information Commissioner's Office (ICO) and comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

NGC Care is the data controller for personal data collected through this website. Contact: Data Protection Officer, NGC Care, London, United Kingdom. Email: [email protected]

3. Information We Collect

We may collect the following categories of personal data:

  • Identity Data: Name, title, date of birth
  • Contact Data: Email address, telephone number, postal address
  • Professional Data: CV, qualifications, work history, professional registrations (e.g., NMC)
  • Compliance Data: DBS certificate details, right-to-work documentation, reference information
  • Technical Data: IP address, browser type, pages visited, cookies
  • Communications Data: Preferences for receiving communications from us

4. How We Use Your Data

We use your personal data for:

  • Processing job applications and matching candidates with vacancies
  • Conducting pre-employment compliance checks (DBS, references, right-to-work)
  • Communicating with clients about staffing requirements
  • Responding to enquiries and providing customer support
  • Sending relevant job alerts and industry updates (with consent)
  • Improving our website and services
  • Complying with legal and regulatory obligations

5. Legal Basis for Processing

We process personal data on the following legal bases:

  • Consent: Where you have given explicit consent (e.g., newsletter subscriptions)
  • Contract: Where processing is necessary to fulfil a contract (e.g., candidate placement)
  • Legal Obligation: Where required by law (e.g., right-to-work checks)
  • Legitimate Interest: Where we have a legitimate business interest (e.g., improving services)

6. Data Retention

We retain personal data only for as long as necessary. Candidate data is retained for up to 2 years after last contact. Client data is retained for the duration of the business relationship plus 6 years.

7. Your Rights

Under UK GDPR, you have the right to: access your data, rectify inaccuracies, request erasure, restrict processing, data portability, object to processing, and withdraw consent at any time.

To exercise any of these rights, contact us at [email protected].

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, access controls, and regular security assessments.

9. Third-Party Sharing

We may share your data with: care providers (for placement purposes, with your consent), DBS checking services, regulatory bodies (e.g., CQC), and technology service providers who assist in delivering our services.

10. Contact Us

For any privacy-related queries, contact our Data Protection Officer at [email protected] or write to: NGC Care, London, United Kingdom.